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Privacy Policy

Last updated May 2025

1. Introduction

Welcome to Cadenza Tuition Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you contact us or engage with our services via WhatsApp, text message, email, our website, Facebook, Opus1.io, or any other platform you engage with us through.

 

2. Information We Collect

We may collect information that you provide directly to us, including but not limited to:

  • Name

  • Email Address

  • Phone Number

  • Age or birthdate (if under the age of 18, with parental consent)

  • Other personal details relevant to the piano lessons

  • Information about any additional educational needs or medical conditions provided by parents for the safety and well-being of the child.

Additionally, we may collect information through Facebook, such as:

  • Profile Information

  • Interactions with our Facebook posts

  • Any information you have made publicly available on Facebook

 

3. How We Use Your Information

We may use the collected information to:

  • Provide our services

  • Respond to inquiries

  • Market our products and services

  • Analyze usage and improve our offerings

  • Comply with legal obligations

  • Ensure the safety and well-being of our students, particularly in relation to any disclosed educational or medical needs

 

4. Sharing Your Information

We will not share your personal information with third parties without your consent, except to comply with legal obligations, protect our rights, or fulfill business obligations.

 

5. Cookies and Tracking Technologies

We may use cookies, pixel tags, and other tracking technologies to collect and store information.

 

6. Security

We take reasonable measures to protect your information, including encryption and secure servers.

 

7. Third-Party Services

Our Privacy Policy does not apply to third-party websites, including Facebook or Opus1.io, that you may access through our services. We encourage you to review Facebook's and Opus1.io's Privacy Policies for more information on how they handle your data.

 

8. Children's Privacy

We do not knowingly collect information from children under the age of 18 without parental consent. We also collect information about any additional educational needs or medical conditions for the purpose of ensuring the safety and well-being of our child students. Parents or guardians must provide this information to help us meet the specific needs of their child.

 

9. Lawful Basis for Processing Data

We process your personal data based on the following lawful bases:

  • Consent: We rely on consent to process certain personal data, including educational and medical information provided for safety purposes.

  • Contractual Necessity: We process your data to fulfill our contract in providing piano lessons.

  • Legal Obligation: We may process your data to comply with legal requirements and ensure student safety.

 

10. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Correct any inaccuracies in the personal data we hold.

  • Request the deletion of your personal data.

  • Restrict the processing of your personal data.

  • Object to the processing of your personal data in certain circumstances.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided below.

 

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, after which it will be securely deleted or anonymized. Specific retention periods will depend on the nature of the data, and we will ensure compliance with legal retention requirements.

 

12. Special Category Data

We collect and process information about medical conditions or additional educational needs for the safety and well-being of our students. This data is classified as special category data under the UK GDPR and is processed only with explicit consent from parents or guardians.

 

13. Data Transfers

We use third-party services, including scheduling software, which may involve the transfer of your personal data outside the UK or European Economic Area (EEA). We ensure that any data transferred internationally is protected by appropriate safeguards, such as Standard Contractual Clauses or other measures to ensure the security and privacy of your data in accordance with UK GDPR.

If you have any concerns regarding these transfers or the protections in place, please contact us for more information.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Cadenza Tuition Ltd

44 Hunloke Avenue, BN22 8UL
info@cadenzatuition.co.uk
07481 276470

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